Returns & Refund
Returns Window
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return Process
To start a return, you can contact us at support@rewardnaviforce.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Warranty
All Reward and NaviForce watches come with a 1-year limited warranty covering manufacturing defects. This does not cover physical damage, water damage (beyond specified limits), or normal wear and tear.