Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

• Standard Shipping (Pan-India): 3-7 business days - FREE on all orders over ₹1000
• Express Shipping: 2-3 business days - ₹150 flat rate
• Local Delivery (Surat/Ahmedabad): 1-2 business days - FREE

Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Reward NaviForce Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.